Radisson Blu defends double gold in hospitality awards

Tuesday 29 March 2016

Radisson Blu Waterfront Hotel has retained its title as the best hotel in the 4 & 5 star category and best overall hotel in Jersey in the CI Travel Group Hotel Awards.

Now in its second year, the awards scheme recognises excellence and professionalism in the Channel Islands’ tourism and hospitality sector.

The awards are run in association with the online feedback platform Feefo and are decided using an aggregate score based on genuine customer reviews received through Feefo’s innovative system and on the hotels’ room count.

Christopher Peach, General Manager of Radisson Blu Waterfront Hotel, said: "The Channel Islands have a wealth of first class accommodation options to choose from, so I am delighted that Radisson Blu has once again been voted the best hotel in the 4 and 5 star categories, and overall. It is particularly gratifying that real visitors genuinely vote for these awards. Congratulations to all Radisson Blu staff for their continued commitment to ensuring our guests have a memorable stay with us."

Keith Beecham, CEO of Visit Jersey, added: "Where a visitor stays is a core part of the overall visitor experience and hotels help to create a sense of place. Tourism is a global industry and we are delighted to be associated with identifying the very best of the Channel Islands’ accommodation sites as recognised by real visitors."

Robert Mackenzie, Managing Director of C.I. Travel Group, said: "In the second year of the C.I. Travel Group Hotel awards, we are delighted once again to recognise and celebrate service excellence in the hospitality sector in the Channel Islands. Overall accommodation satisfaction ratings amongst our clients stands at well over 90% in both Bailiwicks; for these winning hotels it is a real recognition of the standards of customer service they provide. We congratulate both the winners and all those hotels which were short-listed."

Awards are given to the Hotel of the Year in each category, in each island, based on feedback scores and reviews received by C.I. Travel Group’s customers, enabled by Feefo’s innovative online reviews system. Hotel size has also been considered when compiling the shortlist, reflecting the fact that there is a wide range of accommodation sizes in the Channel Islands.