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The names of the finalists for the Sure Customer Service Awards have been revealed after judges went through over 4,000 nominations.
The awards, which are in their eighth year, introduced a number of new industry categories for leisure and tourism, retail, professional services and travel following feedback from customers, as well as a category for ‘digital innovation’ to recognise companies that support customers through digital channels.
Thousands of entries were received online via the awards’ new mobile-friendly digital nomination platform. They were judged by a panel including:
Charlotte Dunsterville, Sure’s Chief Customer Officer, said: “We live on a small island and word travels fast if someone has a good or bad customer experience, so providing great service really is vital to the success of a business.
“The Customer Service Awards highlight excellent customer experiences and recognise those businesses and individuals who go above and beyond and Sure is proud to be a part of celebrating their achievements.”
Pictured: The judging panel went through over 4,000 nominations.
Hotel Cristina and Beresford Street Kitchen, the café with a conscience are both in for a chance to win two Sure Customer Service Awards having been shortlisted in the Team Category as well as in the Leisure, Tourism & Accommodation and Food & Drink ones respectively.
The other finalists are:
Best Service from a Sole trader
Best Service from a Team
Best Service from an Aspiring star
Best Service from an Individual
Best Service from Digital innovation
Best Service from Food & Drink
Best Service from Leisure, Tourism & Accomodation
Best Service from Travel
Best Service from Retail
Best service from professional services
Jill Clark, organiser of the Customer Service Awards, commented: “It’s been a pleasure reading the nominations and hearing about the exceptional service that local businesses are providing to their customers. Sure, as headline sponsor, has been intrinsic to the growth of the awards so I’m very grateful for their continued support and I’m looking forward to celebrating with all the finalists on the awards evening.”
The Awards ceremony will take place at the Radission Blu Waterfront Hotel on 4 October.
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