A delegation from the USA is in Jersey today to understand more about Jersey Post’s Call & Check service.
Call & Check was recently shortlisted by the US based Commonwealth Fund, International Program for US Health Care Delivery System Innovation, as one of four global innovations that warrants further investigation in order to assess the potential for implementing a similar service in the USA.
This project aims to identify promising approaches to health care delivery from abroad that might be transferred to the United States in order to improve quality and lower existing costs.
Joe Dickinson, Call & Check Project Manager said: “We are thrilled to have been chosen as a participant in this innovation programme. It’s a really exciting opportunity to showcase Call & Check on a global scale. For visitors to see the service in operation will really bring it to life and help people to see the real benefit of the service within a local community setting.”
Prior to arriving in Jersey, the delegation were in Southwark, London. Southwark Council has already been working with Jersey Post and is about to launch the first inner city pilot of the Call & Check service as part of a community care package provided to vulnerable people within the borough.
The delegation is in Jersey to conduct site visits, see the service operating and to develop a case study in preparation for rolling out and testing a similar model back in the United States. During their visit, the American guests will visit several local community organisations and health professionals including Family Nursing and Homecare and members of the ministerial team. Whilst the US delegation are in the island, Jersey Post is also expecting a visit from a senior manager at a European postal authority to join the group who will be looking for information on how a Call & Check pilot could be rolled out in their home country.
In addition to this recognition from the United States, Call & Check has already won several international and local awards, and has attracted significant interest from individuals and organisations worldwide including Professor Michael Porter of Harvard Business School, the Joshua Rowntree Foundation, Royal Voluntary Service, UK Cabinet Office, and the British-Irish Council to name just a few.
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