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We can trace our history in the islands back to 1896 when the Guernsey States Telephone Department decided to establish an independent telephone system for the island, which would have a maximum of 400 subscribers! We’ve come a long way since, with tens of thousands of customers across three islands and with products and services ranging from voice, mobile and broadband to networks, global connectivity and managed services solutions.
In April 2013, we were acquired by the Batelco Group, a major communications company with direct and indirect investments across 16 geographies, namely Bahrain, Jordan, Kuwait, Saudi Arabia, Yemen, Egypt, Guernsey, Jersey, Isle of Man, Maldives, Diego Garcia, St. Helena, Ascension Islands, Falklands, Monaco and Afghanistan.
In July 2014, Sure (Jersey) Limited announced the acquisition of Foreshore which provides Sure with a data centre in Jersey to complement its own successful data centre offering in Guernsey and will help to strengthen Sure Jersey’s enterprise portfolio by providing both on-island data centre hosting and a range of leading, innovative cloud services to support its customers both locally and internationally.
Contact Us
In store
King Street
Monday - Saturday: 9:00am - 5:30pm (excluding Tuesdays)
Tuesday: 9:30am - 5:30pm
Thursday late night opening (by appointment only): 5.30pm - 7.00pm
Sunday: Closed
Electronically:
Click here to log/track a fault
Click here to log/track a complaint
Click here for general enquiries
Click here for media enquiries
Click here for career enquiries
Click here for other key contacts
By phone:
Monday to Friday: 8am – 9pm
Saturday: 9am – 7pm
Call our contact centre on: 0808 10 15 247
(Calls from non-Sure mobiles may be charged at premium rates)
Sunday and Out of Hours only
Fault reporting: 151 from a Sure mobile or 0808 10 15 247 from a landline
Lost or stolen phones only: 01481 757 779
