New legislation will come into effect on 1 January 2021, which will change customs requirements for a great number of packages headed to different customs unions outside of the UK.

To fulfil these requirements, customers can fill out an online customs form prior to visiting a Guernsey Post branch. This process will provide a customer reference number to provide to the Post Office team, who will then print out your customs label and affix it to your parcel.

Alternatively, newly-installed electronic terminals will be available at Post Office branches to fill out the information within the branch. This new process is an international requirement, and failure to complete it may result in delays or your package being returned or destroyed.

Only good, gifts, and items going to international destinations are affected by these changes. Documents, letters, and any post going to the UK, Channel Islands or other British Isles do not need to complete the electronic submission form.

Further information about the new customs requirements are available from the Guernsey Post Website.

Pictured top: You’ll need to adhere to new rules when posting outside of the British Isles.