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INSIGHT: Understaffing and training gaps exposed after fall contributed to Hospital patient’s death

Understaffing, gaps in cover for patients requiring constant supervision and low take-up of training among bank staff were among a series of wider problems highlighted by an investigation into the care of an elderly woman who fell while in hospital. A Serious Incident Review carried out following the death of 86-year-old Denise Gwendoline Harris identified […]

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