Competition forces Jersey Post out of the email market

Thursday 15 May 2014

Around 10,000 Islanders and businesses will lose their JerseyMail email accounts in August because Jersey Post say they can’t compete with bigger players and haven’t been able to find another provider to take on the service.

The company carried out a review earlier this year and said it’s impossible for them to keep pace with all the other free, enhanced email services.

Director of ICT at Jersey Post Paul Marett said: “When large global players such as Gmail, iCloud Mail and Yahoo, can provide such comprehensive services for no charge to the user, it is no longer viable to operate small, public email systems.  We have considered, and investigated, finding another provider to take on the service but without success. 

“We feel that the best option for our users is to help them migrate to an alternative supplier and then provide a free email redirection service for the next twelve months which should give them plenty of time to inform contacts of their new email address.”

All customers have been advised that the service will be discontinued from 18 August and that they can use a free email forwarding service for a year.

JerseyMail was launched in 1996.