The Island’s data privacy watchdog saw complaints about the handling of information jump by almost 60% last year from 86 in 2024 to 135.
That figure is close to the number of complaints that were received in 2020, when 140 landed on the desk at the Jersey Office of the Information Commissioner. Two years earlier, it had received 184.
The office’s role is to make sure that data held by organisations in Jersey, from charities and businesses to the tax office, is safe, used as we would expect it to be used, and – when it isn’t – appropriate action is taken.
Here, Express shares some of the key numbers:
209: the number of self-reported breaches, which registered data processors must do if they suspect one has occurred
8,355: number of organisations holding personal data in Jersey, the largest single sector (2,106) being ‘financial and professional services’ followed by (1,326) ‘real estate and property management’
46%: the rise in number of registrations since 2020
33%: percentage of complaints against public bodies, such as the government
50%: percentage of all complaints received in 2025 that were about the right of access to information being withheld or only partially completed
21%: percentage of all complaints received in 2025 relating to the perceived oversharing of personal information
2: number of fines levied by JOIC in 2025
£4,000: the larger of the two fines, issued to Star-Delta Electrical Services for, among other things, a “deliberate campaign initiated by Star-Delta to ‘name and shame’ the client [in question] and their partner”
2: number of public statements issued by JOIC for “extremely serious contraventions” directed at the Parish of Grouville and the Department for Children, Young People, Education and Skills
