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The true story of how we all came to use Pin technology with our bank cards

The true story of how we all came to use Pin technology with our bank cards

7 months ago

The true story of how we all came to use Pin technology with our bank cards

7 months ago


The man behind personal identification number (Pin) technology which allows people to withdraw cash from bank machines has recalled his “eureka moment”, as he marks 50 years since its invention.

James Goodfellow, 79, was a young engineer working in Glasgow in the 1960s when the banks were looking for a way of letting customers get hold of their money after branches closed on a Saturday morning.

He worked on the project for a number of weeks and came up with the idea of a coded card with a personal number to access money from cash machines.

James Goodfellow, inventor of PIN number technology
James Goodfellow, the man behind Pin technology (Family handout/PA)

After getting the go-ahead from bosses and the “great and the good” of the banks, he started work on developing the concept with a team of engineers.

The patent was then applied for on May 2, 1966, and the system soon became accessible for millions of people around the world.

Goodfellow said he had gained no financial benefit from his invention but has gradually received recognition over the years.

People queue for a cash machine outside a branch of Santander
Pin technology is still in wide use today (John Stillwell/PA)

Ten years ago he was named an OBE, and in 2014 he was given an honorary doctorate from the University of the West of Scotland.

Goodfellow, who lives with wife of 50 years Helen in Paisley, Renfrewshire, said: “The banks wanted an automatic cash dispenser – something that would provide a service 24/7 unmanned.

“They wanted a methodology for allowing access to cash on this unmanned basis. It eventually landed on my desk and the reason probably was that in 1964 I had spent some time in the United States designing access control systems.”

Someone gets cash from a cash machine after using their PIN
Goodfellow took a few weeks to come up with the solution (Gareth Fuller/PA)

Recalling the time dedicated to the project, he said: “I was left with this problem – the demand was a million customers, 2,000 machines scattered throughout the UK which anyone could use at any time, and only money dispensed to a recognised person.

“The conventional view at the time was that it was going to be biometrics – such as your fingerprint – but that was totally impractical for many reasons.

“The actual sort of eureka moment took place when I was messing around and suddenly realised that I could do it and it would probably solve the problem.

“That took place in my head and then on an engineering model, but there was quite a bit of work to put it together into a demonstration form.

Fingerprint technology in use
It was thought biometrics would be used but the idea was impractical in the 1960s, said Goodfellow (Tim Ockenden/PA)

“I bundled this great thing on to a trolley at Central Station and wheeled it down and took it off at Euston, put it in a taxi and set it up in a boardroom and then the great and the good of the banks and the insurance companies were given the demonstration.

“We now had a token identified to a person, issued by the bank, along with a number they had to keep secret and that was the personal identification number.

“If you got it right then you got the money – which is exactly the same as what happens today.”

Customer using a cash machine
Banks initially wanted customers to be able to get their cash after branches shut on a Saturday (Rui Vieira/PA)

Goodfellow said it was just part of his remit as a research and development engineer to work on the technology and it was seen as a successful project.

“I shortly went to work somewhere else and forgot about it,” he added.

Although he received no financial reward for his invention, he insists he has “no grumbles” and is most proud of having been recognised by his local university as well as being inducted into a hall of fame at Harvard University in the US.


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